Shipping policy

SHIPPING POLICY

Thank you for shopping with La Dolfina. Below you’ll find information about shipping, delivery, and international import charges.

ORDER PROCESSING & SHIPPING ORIGIN

Orders are processed as soon as possible. Depending on product availability and your destination, your order may ship from the United States or Argentina.

SHIPPING METHODS & DELIVERY TIMES

Available shipping methods and any estimated delivery times are displayed at checkout. Delivery estimates begin once your order ships and are not guaranteed. Carrier delays, customs clearance, weather, and other circumstances may affect delivery times.

SHIPPING COSTS & FREE SHIPPING

Shipping charges and any applicable free shipping offers are displayed at checkout before you complete your purchase.

Free shipping covers transportation only. It does not include customs duties, import taxes, or carrier clearance fees unless expressly stated at checkout.

INTERNATIONAL DUTIES & TAXES

Orders shipped across international borders, including orders shipped from Argentina to the United States, may be subject to customs duties, import taxes, and carrier brokerage, clearance, or handling fees.

Unless expressly included or collected at checkout, these charges are not included in the product price or shipping charge and are payable by the customer before or upon delivery.

Import charges depend on the destination, product classification, value, and country of manufacture. Shipping from Argentina does not necessarily mean that a product was manufactured in Argentina.

Orders shipped from stock within the United States to a U.S. address do not incur import charges upon delivery.

SHIPPING DESTINATIONS

We ship to destinations supported by our checkout. If no shipping option is available for your address, please contact support@ladolfina.com for assistance.

ORDER TRACKING

Once your order ships, we will send a shipping confirmation email with tracking information, where available. Tracking may take some time to update after the label is created.

ADDRESS ACCURACY & ORDER CHANGES

Please check your delivery address and contact details carefully before completing your purchase.

If you need to correct your address or request an order change or cancellation, contact us as soon as possible. We will do our best to assist before dispatch. Changes may no longer be possible once your order is in transit.

DELAYED, LOST, OR DAMAGED PACKAGES

If your package is delayed, appears lost, or arrives damaged, please contact support@ladolfina.com with your order number.

For damaged deliveries, please retain the packaging and include photographs of the package and affected items so we can investigate with the carrier and help resolve the issue.

CONTACT

For shipping questions or assistance with your order, please email support@ladolfina.com.